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CanScan

Privacy Policy

Last Updated: March 19, 2025

1. Introduction

At CanScan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We may collect information about you in various ways when you use our App:

  • Personal Data: While using our App, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include email address, name, and phone number.
  • Usage Data: We may also collect information that your device sends whenever you use our App, such as the type of device you use, your device's unique ID, your IP address, operating system, browser type, and app usage patterns.
  • Product Data: When you scan products with our App, we collect information about the products you scan, including barcode information, product images, and identification results.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our App and services
  • Develop new products, services, features, and functionality
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Improve our product database to better identify Canadian products
  • Analyze how you use the App to improve our services

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and other partners who help us provide and improve our App.
  • Children's Privacy: Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent at any time

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@canscanapp.ca
WhatsApp: +1 (905) 288-8925
Address: Toronto, ON